Same Day Service
Since 1992
Call The Gentleman Pros Now!
(403) 879-1759
We're In Your Neighborhood!
Same Day Service
Since 1992
Call The Gentleman Pros Now!
(403) 879-1759
The Gentlemen Pros is looking for self driven, reliable, honest and respectful individuals to join our ever-growing team of residential service plumbing, heating and electrical technicians.
We are searching for individuals who are mechanically inclined and looking to start in an entry level position with little to no experience required. Our extensive training program will develop and fine tune your skills while you start your apprenticeship in the trades.
Meet the owner
We hire only the most outstanding candidates who have positive attitudes, love helping people, and want to grow and develop their skills.
New to the trades? No problem! We care most about a positive attitude and the ability to care for our customers.
We are hiring in Calgary, Edmonton & Red Deer.
We know having a healthy work life balance is important.
We schedule your most our jobs in the day, so you can rest and recharge and bring the best version of yourselves to work.
Benefits and paid-time-off help you take care of yourself and your family.
Schedule: Monday-Friday and On-call 2-3 days per month.
Competitive wages, overtime pay, bonuses
There are no seasonal slow periods. The work is steady all year long.
My typical day starts with me waking at 5:30 and spending time with my daughter. I get ready for work, including my uniform, and head from home in my company service vehicle to the office. When I arrive I greet other technicians and my service manager for training. Each day, our manager presents training on technical skills or customer service skills so that we are better equipped to provide service and help the customers to feel comfortable with me in their homes.
Following training, the dispatchers schedule my first call of the day. On my iPad, I can see who the customer is, and notes about what their plumbing issue is.
When I arrive at the customer’s home, there is a system of procedures I follow to diagnose the problem and provide options to the customer. One of the most important things I do is communicate with the customer, this builds trust when I am presenting solutions and options.
Next, I get down and dirty, taking things apart and rebuilding them. This is often hero work because you are restoring important comforts people take for granted, like running water or clearing a sewer backup.
Following the repair, I do a complete safety inspection of the plumbing in the home. By doing this I can identify other issues that could be problematic. After completing the work, I write an email summary to the client for the work I did.
One of the best things about doing plumbing work is I am always busy. There are no seasonal slow periods, the work is steady all year long. The only drawback is that I don’t know how long my workday will go. I don’t know exactly how long a service call will take, and there are times I end up working late. (But, sometimes I get to come home early too.) I have chosen to work for a company that really values work-life balance and understands the importance of family life.
One of the most important qualities you can have as a service plumber is to be a good communicator. Clearly stating what is going on in the client’s plumbing, presenting solutions while installing confidence is critical to good customer service. In addition to good people skills, it is important to have a mindset that you are willing to learn and then be willing to apply the skill.
Working for a large company, I have the benefit of ongoing training, and a team of the office staff that schedule our calls and handle most of the paperwork. I also am provided a company vehicle and gas card. We have an inventory system so that I can keep my truck fully stocked. I use my own tools, but the company provides large equipment and machinery I need for big jobs.
