About The Gentlemen Pros

Built From a Family Trade

Brham grew up in a plumbing family as the fifth of eight children. His father was a plumber, and his grandfather before him. From an early age he learned the value of hard work and problem-solving.

Weekends and holidays often meant working instead of relaxing, and those early experiences shaped the work ethic that would later define the company.

Ironically, despite growing up around plumbing, Brham originally had no intention of entering the trade. Like many people, he was aware of the negative stereotypes that surrounded the industry.

But at 22 years old, driven by an entrepreneurial mindset and a desire to challenge those perceptions, he made a bold decision: he challenged the journeyman plumbing exam and started a business with one truck and a phone in hand.

His goal was simple: prove that the trades could be professional, trustworthy, and respected.

A Defining Moment

Five years into building the business, disaster struck.

In the middle of the night, Brham received a call that his company warehouse was on fire. By the time he arrived, most of the building was engulfed in flames.

For many businesses, this would have meant the end. Instead, it became a turning point.

Family, employees, and friends rallied together, building a temporary call center in his parents’ living room so the company could continue scheduling service calls and serving customers.

That experience reshaped the company’s leadership philosophy. Brham realized that success doesn’t come from doing everything yourself — it comes from building a strong team and trusting others to help carry the vision forward.

That lesson helped unlock the growth that followed.

Focused on Customer Experience

While many home service companies focus heavily on short-term marketing strategies, The Gentlemen Pros takes a longer view.

Trust is earned over time. From the first phone call to the final cleanup after a job, every part of the service experience is designed to exceed expectations.

• Upfront pricing before work begins
• Clean, respectful technicians
• Clear explanations of options and solutions
• Thorough cleanup after every job
• Industry-leading 5-year warranties

The goal is simple: deliver a level of service that customers remember and recommend.

A Vision for the Future of the Trades

Brham believes the skilled trades deserve a stronger reputation and greater respect.

Too often, trades careers are seen as a fallback rather than a first choice. In reality, they require intelligence, problem-solving ability, and dedication.

One of the company’s long-term goals is to help change how people view the trades, by demonstrating that professionalism, expertise, and customer service can coexist in this industry.

By raising the bar for service, training, and culture, The Gentlemen Pros hopes to inspire the next generation of skilled professionals.